Shop Reviews & Testimonials - Elite Auto & Tire

I called the shop last minute around 4pm because I was buying a used truck and I needed someone to look at it to make sure I was getting a good deal. Bill's guy not only was able to see me at such short notice, but he also gave me a full detail of what needs to be done on the truck and he took his time, which I appreciated. I bought the truck and came back to them to fix what he said needed. As a woman we need trustworthy people to help us and guide us, let's face it some of us need more help than others, LOL! Will definitely recommend their shop to anyone who wants to be treated like a human and not just out to get their money. Now I have a mechanic I can trust. - Linda S.

Services are great. Updated recommendation of what is needed for your vehicle and when it's best to perform that service. - Tony C.

Great place - WAY better than the dealer! They fixed my AC and did a great job. Amazing customer service - Bill is so personable and makes sure his customers leave happy!! I felt like I could trust them and knew they were being honest and not trying to rip me off. If I ever need repair work again, I'm DEFINITELY going back here. - Erin K.

Paul and his team did a great job fixing the noise that my AC was making. Excellent customer service and very reasonably priced. I would highly recommend anyone with vehicle issues to check them out. - Eric M.

Paul and his team exceeded my expectations for a headlight "fended bender" repair. They have gained a customer for life. Great job and thank you so much. - Rebecca V.

Incredibly knowledgeable and informative. Towed in a non-running BMW and drove it home. Stayed in constant contact with their findings and did only what repairs we authorized. Honest and quick repairs to both our 1983 BMW 320i and 1990 VW Jetta. Thanks guys. - Ryan F.

Shout out to the guys at Elite Auto.They did a great job on my Escape! They kept it honest with me.That's hard to find anymore. Thanks Lance for all your help. I'll never go anywhere else. - Allen S.

If you want to find an honest bunch of guys to work on your car, this is the place. They take great care of getting issues fixed! - Randy K.

For reliable, honest and efficient car repairs all makes and models come see the best at Elite Automotive! - Patti W.

There is no one in the business that is more honest than Bill Collins. You will only pay for what needs to be fixed. No hidden charges and always upfront prices. Stop down and see for yourself. - Jim G.

Long story short... everyone in the shop (and I mean everyone) helped get a troublesome issue fixed on my BMW. They are unbelievable and I would not trust anyone else! No reason to go anywhere else. By the way, they LOVE working on BMW's!!! They have at LEAST one in there every time I go by! - Phil M.

They do business how it should be done. Customer service and quality first all at a fair and reasonable price. Glad to find trustworthy mechanics - Greg P.

100% customer service oriented! The best in Covington. - Glen R.

This is a great shop! - April J.

Awesome service and people!!! - Kate S.

These guys are the best! Nothing but great things to say about the people at Elite Auto. No better people when it comes to getting your auto fixed and done right with care! - Rick H.

I've had two cars worked on here. They're the only shop I trust. Both owners and the service manager Lance are top notch. They give you fair deals and work hard to stay within your budget. - Renee R.

They service our truck fleet!! They do a great job for us. - Dale S.

Very thorough inspections and high work quality while remaining trustworthy and reliable. They offer a shuttle service if the work will take a long time. Friendly crew as well! - David M.

We have been so happy with the service at Elite Automotive. Customer service is top priority, which is so rare for car repair. They fully explain the work, will stop to clarify anything you don't understand and are upfront and honest. They have gone above and beyond for us - we have had everything from oil changes to more significant repair work done - we highly recommend them! - Kelly G.